Audio Response

CS Credit Union is Proud to offer Audio Response as a service to you, our valued member.

No longer will you have to leave a message for a return call simply to check a balance, draft clearing, payroll posting, or other inquiries. No longer will you have to wait until the next business day to make inquiries, transfers, and a check request. All this at YOUR convenience from the comfort of your home. Your CS Credit Union account number, personal identification code (chosen by you), and your telephone are all you need to conduct your personal Credit Union business.

For audio response service call (828) 672-2202. This is another way CS Credit Union is striving to serve you better.

Here's a sample of what you would hear:

Remember, Audio Response is a free service ! So, the next time you want your account balance, call the Audio Response number for fast, efficient service.

Available Transactions
10 - Share Inquiry Select your record number:
01 - Regular Share
02 -Share Draft
17 - Account Transfers Provides authorization for the credit union to transfer between your accounts. Note that you have to enter the full amount in dollars and cents.
For example: $100.50, press 10050.
14 - Last Year's Dividend and Interest Gives total dividends earned and interest paid for all accounts.
21 - Loan Inquiry When record number is entered, Audio Response gives you...
- Current Principal Balance
- Today's Payoff Amount
- Each Day's Interest
50 - Last Payroll Info Gives the amount and date of the last payroll posting.
90 - Last Five Drafts Cleared Lists the last five drafts cleared along with number, amount, and date.
91 - Individual Draft Cleared When a specific draft number is entered, indicates whether a draft has cleared or not. If draft has cleared, the number, amount, and date are listed.
92 - Last Five Transactions When record number is entered, Audio Response gives the date, amount, and type of the last five "non-draft" postings.
99 - Ends Session Indicates to Audio Response you are finished and will automatically hang up.